White supremacists are using online platforms for hate. It's time to

change the terms.

adopt the terms

Reducing hate online

As internet platforms provide more opportunities for people around the world to connect, they have also provided a forum for certain groups to spread hate, fear, and abusive behavior.

The deadly neo-Nazi march in Charlottesville, Virginia, was organized with the use of Facebook, PayPal, and Discord.

The violent Proud Boys group vets new applicants through Facebook, and have seen an uptick in applications since summer 2018.
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Some technology companies have made steps in the right direction to reduce hateful activities online, but more work needs to be done.

Over the past year, the Change the Terms coalition has met with experts on terrorism, human rights, and technology around the world to gather insights on how hate operates online and how it can be stopped.

The result of those conversations was the creation of recommended corporate policies and terms of service to ensure that social media platforms, payment service providers, and other internet-based services are not places where hateful activities and extremism can grow.

What is hateful activity?

Hateful activities are those that incite or engage in violence, intimidation, harassment, threats, or defamation targeting an individual or group based on their actual or perceived race, color, religion, national origin, ethnicity, immigration status, gender, gender identity, sexual orientation, or disability.

Read the FAQs

Why this matters

Just as the internet has created immense positive value by connecting people and creating new communities, it has also given new tools to those who want to threaten, harass, intimidate, defame, or even violently attack people different from themselves.

ADOPT THE TERMS

Why we care

Change the Terms has developed model corporate policies to help internet companies stop hate and extremism online and ensure that they do more to protect people of color, women, LGBTQIA people, religious minorities and other marginalized communities. We are made up of civil-rights, anti-hate and open-internet organizations.

About the coalition

What is hateful activity?

Hateful activities are those that incite or engage in violence, intimidation, harassment, threats, or defamation targeting an individual or group based on their actual or perceived race, color, religion, national origin, ethnicity, immigration status, gender, gender identity, sexual orientation, or disability.
READ THE FAQS

why this matters

Just as the internet has created immense positive value by connecting people and creating new communities, it has also given new tools to those who want to threaten, harass, intimidate, defame, or even violently attack people different from themselves.
read the report

why we care

Change the Terms has developed model corporate policies to help internet companies stop hate and extremism online and ensure that they do more to protect people of color, women, LGBTQIA people, religious minorities and other marginalized communities. We are made up of civil rights, anti-hate and open-internet organizations.
ABOUT THE COALITION

Most tech companies are committed to providing a safe and welcoming space for all users. But when tech companies try to regulate content arbitrarily, without civil rights expertise, or without sufficient resources, they can exacerbate the problem.

WE BELIEVE THAT TECH COMPANIES NEED TO DO MORE TO COMBAT HATEFUL CONDUCT ON THEIR PLATFORMS.

adopters

COMPANY LOGO HERE

NAME OF COMPANY

COMPANY LOGO HERE

NAME OF COMPANY

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Robert Shapiro, CEO of trulr

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Robert Shapiro, CEO of trulr
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FAQs

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adopt the terms

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SIGN THE PETITION

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The Change the Terms policies were drafted by the Center for American Progress, Color of Change, Free Press, the Lawyers’ Committee for Civil Rights Under Law, the National Hispanic Media Coalition, and the Southern Poverty Law Center.

get in touch with us