White supremacists are using online platforms for hate. It's time to

change the terms.

adopt the terms

Reducing hate online


As internet platforms provide more opportunities for people around the world to connect, they have also provided a forum for groups to spread hate, fear and abusive behavior. 

Change the Terms first called for the reduction of hateful activities online following the deadly neo-Nazi march in Charlottesville in 2017. Yet some technology companies and social-media platforms remain hotbeds of hate and disinformation. 

This is not hyperbole: The insurrection on the U.S. Capitol on Jan. 6, 2021, was organized with the use of major social-media platforms including Facebook, Twitter and YouTube. In fact, the algorithms these companies use to maximize their profits foster the spread of online hate and disinformation. 

Some tech companies have made steps in the right direction to reduce hateful activities online, but much more work needs to be done. 

The Change the Terms coalition works with experts on terrorism, human rights and technology around the world to gather insights on how hate operates online and how it can be stopped. 

These conversations shaped our recommended corporate policies and terms of service, which are designed to ensure that social-media platforms, payment-service providers and other internet-based services are not places where hateful activities and extremism can grow.  

This is why we must change the terms.

Ready to get involved? Sign onto our petition to Twitter CEO Jack Dorsey urging him to #StopRacistTwitter by banning white supremacists and adopting the Change the Terms coalition’s model policies and terms of service.

What is hateful activity?

Hateful activities are those that incite or engage in violence, intimidation, harassment, threats, or defamation targeting an individual or group based on their actual or perceived race, color, religion, national origin, ethnicity, immigration status, gender, gender identity, sexual orientation, or disability.

Read the FAQs

Why this matters

Just as the internet has created immense positive value by connecting people and creating new communities, it has also given new tools to those who want to threaten, harass, intimidate, defame, or even violently attack people different from themselves.

ADOPT THE TERMS

Why we care

Change the Terms has developed model corporate policies to help internet companies stop hate and extremism online and ensure that they do more to protect people of color, women, LGBTQIA people, religious minorities and other marginalized communities. We are made up of civil-rights, anti-hate and open-internet organizations.

About the coalition

What is hateful activity?

Hateful activities are those that incite or engage in violence, intimidation, harassment, threats, or defamation targeting an individual or group based on their actual or perceived race, color, religion, national origin, ethnicity, immigration status, gender, gender identity, sexual orientation, or disability.

why this matters

Just as the internet has created immense positive value by connecting people and creating new communities, it has also given new tools to those who want to threaten, harass, intimidate, defame, or even violently attack people different from themselves.

why we care

Change the Terms has developed model corporate policies to help internet companies stop hate and extremism online and ensure that they do more to protect people of color, women, LGBTQIA people, religious minorities and other marginalized communities. We are made up of civil rights, anti-hate and open-internet organizations.

Most tech companies are committed to providing a safe and welcoming space for all users. But when tech companies try to regulate content arbitrarily, without civil rights expertise, or without sufficient resources, they can exacerbate the problem.

WE BELIEVE THAT TECH COMPANIES NEED TO DO MORE TO COMBAT HATEFUL CONDUCT ON THEIR PLATFORMS.

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adopters

COMPANY LOGO HERE

NAME OF COMPANY

COMPANY LOGO HERE

NAME OF COMPANY

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Robert Shapiro, CEO of trulr

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Robert Shapiro, CEO of trulr
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FAQs

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adopt the terms

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SIGN THE PETITION

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